Privacy Policy (GDPR)
This policy explains how Gele Trekking handles personal data submitted through our inquiry forms, in line with EU GDPR principles of lawfulness, transparency, and data minimization.
1) Who We Are (Data Controller)
Gele Trekking is the data controller for personal data submitted through our website inquiry forms. If you have privacy questions, contact us at .
2) Scope of This Policy
This policy applies to data submitted through the Booking Inquiry Form and Contact Form on our website. These forms are used only to receive and respond to trek-related inquiries.
3) Personal Data We Collect
From inquiry forms, we collect only: Name, Email address, and Message content. We do not request payment data or sensitive personal health data through these forms.
4) Purpose and Legal Basis (GDPR)
We process inquiry data solely to reply to your request and provide pre-booking information. GDPR legal bases: Article 6(1)(b) (steps at your request before a contract) and Article 6(1)(f) (legitimate interest in customer communication).
5) Storage and Marketing Statement
We do not store inquiry form submissions in our website database for profiling or marketing. Form submissions are delivered to our Gmail inbox so we can respond. We do not use these submissions for newsletters, promotional campaigns, or third-party marketing lists.
6) Retention
Inquiry emails are kept only as long as reasonably necessary to handle your request, provide follow-up clarification, and maintain basic business records. We regularly review and remove inquiry emails that are no longer needed.
7) Processors and International Transfers
We use service providers (such as email hosting and website infrastructure providers) to operate our services. Where data is processed outside the EEA/UK, we rely on appropriate safeguards under GDPR, such as contractual safeguards provided by those services.
8) Security Measures
We apply reasonable technical and organizational measures to protect inquiry data, including transport security, access controls, and anti-abuse protections (e.g., captcha and rate-limiting) on forms.
9) Your GDPR Rights
If GDPR applies to you, you have the right to access, rectify, erase, restrict, object, and request portability of your personal data (where applicable). You may also lodge a complaint with your local supervisory authority.
10) Contact and Updates
To exercise privacy rights or ask questions, email with the subject “Privacy Request”. We may update this policy from time to time; updated versions will be posted on this page with a revised effective date.
Summary
- • Inquiry forms are only for receiving and answering user inquiries.
- • We collect only name, email, and message from these forms.
- • Data is received in Gmail for response handling.
- • We do not use inquiry data for marketing purposes.